A fresh approach to IT PR and Content Creation that focuses on deliverables.
No retainers, no unexpected expenses, no long meetings.
Just great service and a job well done!
“When we first engaged with PRA it was to outsource our case study and testimonial writing requirements. Five years on and PRA is effectively our Marketing department.”
Encoded, Rob Crutchington, MD
Our latest blogs
The latest selected blogs from our clients, and sometimes a thought leadership piece or comment from ourselves too.
Stress is a major barrier to success and it is affecting everyone. In a new three-part series Ross Daniels introduces Calabrio’s campaign to support improvements for people, processes and technology to enable greater wellbeing across contact centre organisations. ...
Ross Daniels at Calabrio shares his top tips for overcoming contact centre complexity to enhance customer and employee experiences. In my last article I discussed how to keep things simple in contact centre operations and introduced the importance of incorporating a...
At Encoded we work with many contact centres of large brands to provide secure payment solutions. Our aim is to provide easy payment methods that free up valuable agent time, allowing them to focus on customer service, more complex enquiries and additional revenue...