Our latest blogs
The latest selected blogs from our clients, and sometimes a thought leadership piece or comment from ourselves too.
If there’s more to security than encryption – what else do you need?
We live in an age where we use our personal smartphones not just for messaging or social media, but potentially for business communications, emails, sensitive documents, banking and as an electronic wallet. Findings from a report[i] that analysed mobile phone thefts...
Four Steps to Protect your Lone Workers
‘Out of sight out of mind’ used to be the mantra for lone workers, but as the number increases in the UK, employers are realising that it’s important to ensure their safety and wellbeing. Nick Whiteley outlines four steps that employers can take to manage their remote...
How to attract and nurture talent in the renewable energy sector, the latest blog from Dynama
Relevant specialist knowledge and skills are vital to success in this growing industry. Lee Clarke at Dynama outlines three ways strategic workforce planning will help to boost competency while championing diversity and inclusivity in the sector. According to the...
Latest research by Intruder reveals the extent to which UK plc is exposed to vulnerabilities in Microsoft products
Up to 13,000 organisations, including many FTSE 100 companies, are affected by user enumeration flaws that remain undetected by leading vulnerability scanners Vulnerability assessment specialists, Intruder, today announced its research team has discovered that...
How to win friends and influence people with Workforce Management
Constant change and the viral power of social media demand new levels of adaptability from organizations today. Nick Smith at Teleopti shows how to gain control by applying workforce management (WFM) principles to influence company culture and protect corporate...
Artificial Intelligence: friend or foe? 7 Ways to turn your agents into superheroes
Far from replacing people, artificial intelligence (AI) has the power to enhance employee engagement and productivity and customer interactions in one go. Henry Jinman explores 7 ways to turn your contact centre agents into superheroes using conversational AI. New...
Global phone carriers targeted by espionage campaign
It’s not often that global telcos could be described as a ‘David’ in a ‘David and Goliath’ analogy, but that is exactly what we are looking at in the latest hacking scandal. In a story that broke this week in El Reg:...
What’s up with WhatsApp?
Why WhatsApp is not as secure as you thought it was, even before The Guardian’s most recent revelations about a ‘back door’. There’s been a lot of discussion in the media recently about the privacy of calls and messages sent via mobile phones, with some commentators...
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