by Madeleine Penney | Sep 20, 2019 | Press Release
Up to 13,000 organisations, including many FTSE 100 companies, are affected by user enumeration flaws that remain undetected by leading vulnerability scanners Vulnerability assessment specialists, Intruder, today announced its research team has discovered that...
by Madeleine Penney | Sep 19, 2019 | Press Release
Constant change and the viral power of social media demand new levels of adaptability from organizations today. Nick Smith at Teleopti shows how to gain control by applying workforce management (WFM) principles to influence company culture and protect corporate...
by Madeleine Penney | Sep 19, 2019 | Press Release
The technology company Atea has signed two new agreements with cloud-based contact centre provider Puzzel. Atea Group has chosen Puzzel for its own contact centres in the Nordic and Baltic countries and has also become a Puzzel partner, offering cloud-based contact...
by Madeleine Penney | Sep 18, 2019 | Press Release
“Local Government Audit Workshop: For Internal Auditors by Internal Auditors” Thursday 7th November 2019, Manchester Art Gallery Maidenhead, Berks – September 18, 2019 – Sword GRC, a supplier of specialist risk, compliance and governance solutions, is to host a...
by Madeleine Penney | Sep 17, 2019 | Press Release
Far from replacing people, artificial intelligence (AI) has the power to enhance employee engagement and productivity and customer interactions in one go. Henry Jinman explores 7 ways to turn your contact centre agents into superheroes using conversational AI. New...
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