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Omni-channel is hot news so what’s the hitch?

by Madeleine Penney | May 26, 2016 | Press Release

Magnus Geverts at Teleopti takes a look at providing a cohesive experience across different channels supported by flexible workforce management (WFM) A recent study found the average person checks his or her smartphone a staggering 85 times a day! And just look around...

Imperial College Healthcare NHS Trust successfully uses Datix for Patient Safety and Effectiveness

by Madeleine Penney | May 25, 2016 | Press Release

New technology makes incident reporting easy and efficient London, UK – Imperial College Healthcare NHS Trust, a provider of acute and specialist health services with 10,000 staff is using Datix software to increase efficiencies within the Trust. Since...

Eurostop systems selected by two new luxury retail developments in Singapore

by Madeleine Penney | May 25, 2016 | Press Release

Prestigious new shopping malls opened in Singapore deploy Eurostop solutions to manage retail outlets London, UK – Eurostop, a leading supplier of retail management solutions for fashion, footwear and lifestyle, has announced that it has won the contract to...

Why contact centres are naturally suited to “bimodal IT”

by Madeleine Penney | May 24, 2016 | Press Release

Thomas Rødseth, VP of Product and Marketing at Intelecom explains why contact centres are naturally suited to the evolving world of “bimodal IT” Global industry analyst Gartner[i] has a model to help organisations respond to the proliferating demands of IT, a model it...

The Foundling Museum rejuvenates systems and increases revenue, powered by Microsoft Dynamics NAV

by Madeleine Penney | May 24, 2016 | Press Release

Registered charity improves efficiency and streamlines processes driven by powerful ERP solution integrated with LS One from The NAV People Newbury, UK, 24 May 2016 – The Foundling Museum, which celebrates how artists have helped improve children’s lives for over 275...
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