by Madeleine Penney | Jun 30, 2016 | Press Release
Europe’s leading managed service provider saves time and resources across the enterprise with powerful, customised ERP solution from The NAV People Newbury, UK, 30 June 2016 – Claranet has selected Microsoft Dynamics NAV from The NAV People providing them with the...
by Madeleine Penney | Jun 29, 2016 | Press Release
Magnus Geverts at Teleopti says it’s time to wise up to the explosive growth of Chatbots while keeping human agents happy with effect workforce management Thanks to the rise of mobile texting and messaging apps, ‘chatbots’ or “chatter robots” are causing a stir in the...
by Madeleine Penney | Jun 28, 2016 | Press Release
Bracknell, UK – 28th June, 2016 – Avnet, Inc. (NYSE: AVT), a leading global technology distributor today announced that it has appointed Danny Yeowell as director for its Technology Solutions UK Security and Networking business unit, effective from June. Yeowell will...
by Madeleine Penney | Jun 28, 2016 | Press Release
27 June 2016, London, UK – Intelecom, a provider of cloud-based contact centre solutions, today announced that Affinity Sutton, one of the largest housing associations in England, has incorporated Intelecom Web Chat capabilities into a new online portal for...
by Madeleine Penney | Jun 22, 2016 | Press Release
Intelecom Group AS has announced the latest release of its multi-channel cloud-based contact centre which includes structured instant messaging capability for Web Chat. This latest enhancement continues the company’s investment in real-time interactions for next...
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