by Madeleine Penney | Sep 29, 2016 | Press Release
Thomas Rødseth, VP of Product & Marketing at Intelecom, takes a closer look at Average Handle Times in multi-channel contact centres With all the talk of Customer Experience Management and Customer Effort, it’s easy to forget that customer service managers don’t...
by Madeleine Penney | Sep 29, 2016 | Press Release
Housing Group supports flexible and mobile working with Mobile HR App Carval Computing is to provide HR Unity, its fully integrated suite of HR, Payroll, Time and Attendance and Self-Service software, to Staffordshire Housing Group. An existing user of Unistaff,...
by Madeleine Penney | Sep 28, 2016 | Press Release
Imprivata Confirm ID integrates with JAC Electronic Prescribing and Medicine Administration system to enable fast, secure user authentication for medication lifecycle workflows to improve efficiency and auditing London, England– 28 September, 2016—Imprivata®, the...
by Madeleine Penney | Sep 27, 2016 | Press Release
September has that “back to school” feeling and Ben Willmott of Teleopti recommends three simple workforce management strategies to attract the brightest young talent and keep ahead of the competition According to current estimates more than 1.1 million[i] people are...
by Madeleine Penney | Sep 27, 2016 | Press Release
Independent clothing retailer invests in latest connected warehouse and store systems Eurostop, a leading supplier to fashion, footwear and lifestyle sectors, has announced that Robert Goddard, an independent clothing retailer will be using Eurostop’s connected retail...
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