by Madeleine Penney | Feb 22, 2017 | Press Release
Forward thinking County Council in North Wales leads public services organisations with adoption of new access, security and absence management system hfx, a leading provider of flexible working systems, has announced that Anglesey County Council is using its latest...
by Madeleine Penney | Feb 22, 2017 | Press Release
Olle Düring, CEO of Teleopti outlines three steps to put the Voice of the Employee at the heart of your contact center According to world-leading industry analysts Gartner,[i] “organizations need to assess the potential needs, expectations and aspirations of the next...
by Madeleine Penney | Feb 22, 2017 | Press Release
Armour Mobile integrates with Skype for Business enabling fully secure unified communications capabilities for users London, February 21, 2017: Armour Communications, a provider of specialist, secure communications solutions has announced its integration with Skype...
by Madeleine Penney | Feb 22, 2017 | Press Release
Thomas Rødseth, VP of Product & Marketing at Intelecom, says it’s time to follow the lead of smart, successful organisations with a fresh approach to Quality Management For years quality management (QM) has remained stuck in a time bubble while the world has...
by Madeleine Penney | Feb 16, 2017 | Press Release
Three Steps to letting go gracefully from Colin Hay of Intelecom There was a time when leadership styles centred entirely on principles of ‘command and control’ where staff were there to do as they were told without asking too many questions. Thankfully, management...