Chance to win a Fitbit® with speed challenge against the clock reinforces flexibility and agility of EasyContactNow™ customer contact centre solution
At this year’s Customer Contact Expo at London Olympia, 30th September – 1st October 2015 the EasyContactNow team are inviting visitors to take the ‘88 seconds challenge’ on their stand (C10). Attendees will be invited to test their speed on a step machine for 88 seconds, with the highest score winning a Fitbit activity tracker. The physical speed challenge emphasises how EasyContactNow can be quickly and easily adapted and implemented to support any customer facing department within an organisation to meet demand.
Sharon Maslyn, Sales Director commented; “The Customer Contact Centre Expo attracts individuals and organisations in the contact centre and customer management industry that are looking to work smarter and operate more efficiently. We have created our challenge as an engaging way to demonstrate how EasyContactNow can enable companies to run their business at their customer’s speed. Our Try, Buy, Deploy and Adapt approach helps businesses to react quickly to market changes and demands, and service their customers via every channel.”
Attendees at the Exhibition and Conference will also have the opportunity to learn how contact centres can be deployed, where previously it would have been too costly to have a traditional premises system. Nigel Garnham, Portfolio and Propositions Development Lead at Atos IT Services UK Limited, will be presenting how an on-demand model for market needs can be deployed, to support activities such as for campaigns and new product launches, as well as internal helpdesks and employee support functions. To register online here for Nigel’s presentation which takes place on 30 September at 11.40am; https://live.callcentre.co.uk/Content/Education-Programme-1
Nigel Garnham commented; “Atos is taking a lead among managed service providers in offering contact centre platforms which can be provisioned very quickly, easily and offering connectivity to any agent endpoint. This creates endless possibilities for contact centre in places where it would previously have been too costly to deploy a traditional premises system.”
Sharon Maslyn added; “We are delighted to be part of the Atos SME Harbour programme, which provides a great opportunity to demonstrate how our cloud based solution can deliver the flexible technology that enables companies and local governments to remain agile and act to swiftly to overcome customer services challenges cost efficiently.”
NOTES TO EDITORS
A leading innovation in cloud communication services, Its intuitive user web interfaces, open API for integration and its flexible, pay as you go pricing model offer the agility and flexibility to bridge the gap between traditional and new communication technologies helps businesses make the transition to a cloud based solution.
Atos SME Harbour programme
This programme was created to enable a simpler and transparent way for Atos to partner with small and medium sized enterprises, with particular focus on providing solutions to the Public Sector, via Government’s G Cloud procurement framework.
DXI, An 8×8 company
Working globally, with a diverse range of customers from start-ups to large scale enterprises, the company is well placed to help organisations harness technology innovation to improve customer service. For more information please visit: www.easycontactnow.com
Tel: 01491 639500