Successful international natural beauty brand manages over 1,000 products using Eurostop’s retail management solution

Eurostop, the leading supplier to the fashion, footwear and lifestyle sectors, has announced that TheFaceShop has invested in Eurostop’s latest retail management systems. Natural beauty brand TheFaceShop has implemented Eurostop’s e-rmis head office system and e-pos in all of its retail outlets to capture and process till sales and replenish and manage stock levels across its store network in Singapore.
TheFaceShop will be using Eurostop’s solution to set auto-replenishment for stock across its stores with minimum and maximum levels for all lines, allowing for cross promotions and sales of linked beauty care products. Each outlet is able to order stock via the till point, which has significantly reduced the time taken to process orders.
Samenther Seow, IT Manager at TFS Singapore Pte Ltd explained; “We needed a connected system that could give us an instant picture of our live sales, rather than having to wait for an import from a different system. It saves us a huge amount of time as we can instantly see which lines are selling.
“We also have a complex promotion model across our range of products. The Eurostop system recognises automatically whether promotion requirements are met when a sale is entered at till point. This relieves the burden for our sales staff of having to calculate different discount tiers. With so many similar products it was easy to make mistakes when doing stocktake. Now it’s automated and completely up to date our stock accuracy is often higher than 95%.”
The built in reports for stock audits make it easier to control stock movements, ensuring that the right stock is bought in and store stocks are replenished to meet demand. Using the e-cubes functionality the team is able to generate customised reports with more detailed business intelligence on specific stores, promotions or product lines, as and when required.
Deborah Loh, Marketing Manager at Eurostop, said; “Retailers like TheFaceShop operate in a highly competitive market where customer brand loyalty is key to success. We have designed our systems to help retailers of all sizes manage stock levels for many different product lines, meet fluctuating customer demand and support promotional campaigns. Having accurate, live sales data is vital to balance stock and profitability.”
Samenther Seow added; “There is no doubt that Eurostop was able to meet our requirements fully. The ability to meet our complex sales and marketing promotions has definitely reduced the burden on retail staff, improving our customer service. We also save a lot of time now that our reports are automated.”


TheFaceShop is a leading natural beauty brand established in Korea and overseas as a global leading cosmetic brand. As Korea’s first cosmetic company committed to nature, TheFaceShop creates products from over 600 natural ingredients such as flowers, grains, plants, fruits, mineral water, and oriental medicine to nourish and revitalize the skin.
The brand essence of TheFaceShop is “high quality cosmetics made with ingredients from nature”. Established in 2003, it is the number one brand cosmetic category in Korea with the third largest market share in Korean cosmetic market. Today the company has more than1,100 independent stores in 19 countries worldwide and a product portfolio of more than 1,000 products.
TFS Singapore Pte Ltd is a subsidiary of LG Household & Health Care of LG Corporation.
For more information, please visit; www.THEFACESHOP.COM

About Eurostop

Founded in 1990, with operations in London, Singapore and Shanghai, Eurostop provides complete solutions for Retail Management for the Fashion, Footwear and General Merchandise sectors encompassing both hardware and software.

Eurostop’s flagship products consist of:

e-rmis: A suite of head office management applications.
e-pos: EPOS system for standalone shops, concessions and franchises that can be easily integrated with e-rmis for larger users.
Mobile POS: wireless/mobile e-pos designed to run on Windows tablets with integrated Chip & PIN – ideal for boutique environments where there is less emphasis on the central payment desk
e-commerce: Responsive e commerce solutions customised for independent retailers that provides a hosted and fully integrated service.
e-cubes: Data Mining. A bespoke reporting tool which allows the slicing and dicing of data as well as selective publication of results and graphical representation.
e-time: The capture of staff working hours which aids in monitoring both stores’ and staff performances and productivity.
e-fulfilment: Intelligent optimisation of e-commerce orders for multi-channel retailers.
e-manager: Middleware layer that enables the fast, reliable synchronisation of product and pricing data from most major ERP solutions to your e-pos estate.

All Eurostop’s solutions can be fully integrated with other management and business systems, and all major ERP systems.

As well as advising on and supplying suitable hardware, Eurostop also undertakes training, support and custom development. Its systems are available in several different languages including Chinese.

Eurostop has accreditation for Chip and PIN solutions, and together with partners Anderson Zaks and YESPay, provides a Chip and PIN managed service.

High profile customers include: Aquascutum, Ann Summers, Ben Sherman, Cambridge Satchel Company, DAKS, Ghost, Help for Heroes, Joseph, Marie-Chantal, Lotus Cars, Pretty Green, Pentland Brands Plc, Speedo, Trespass and many more.

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Editors’ Contacts
Andreina West
PR Artistry Limited
Tel: 01491 639500