by Madeleine Penney | Apr 19, 2017 | Press Release
Thomas Rødseth at Puzzel (formerly Intelecom), advocates taking a cloud-based approach to empowering next generation contact centre agents The seismic shift in consumer behaviour over the past few years has brought fresh challenges to organisations looking to respond...
by Madeleine Penney | Apr 12, 2017 | Press Release
New solutions from Eurostop streamline retail operations and enhance customer experience Stand No: 433, RBTE 2017 Olympia, London, 8 – 9 May Eurostop is to show its latest connected retail solutions and an all new, in-store mobile app at RTBE 2017. Eurostop’s flagship...
by Madeleine Penney | Apr 11, 2017 | Press Release
When it comes to reaping the full benefits of self-service, it is about planning and a well thought-out strategy. Annica Ronquist, Head of Global Customer Operations and Services at Teleopti, outlines 5 top tips for self-service success One of the common myths...
by Madeleine Penney | Apr 11, 2017 | Press Release
Andrew Carwardine, Worldwide Managing Director at Dynama outlines 10 reasons to make technology the great enabler, opening the door to successful resource optimization in many of the world’s most challenging environments Resource optimization is far from...
by Madeleine Penney | Apr 4, 2017 | Press Release
Increased focus on Intelecom’s strong solution offerings will help more companies solve their customer interaction challenges in the digital age Intelecom has established a new company Puzzel, that combines the group’s contact centre, mobile messaging and payments...
by Madeleine Penney | Mar 29, 2017 | Press Release
Svenska Mässan, Gothenburg, Sweden 25-27 Apr 2017 Booth: B08:02 London, UK –March 29, 2017—Imprivata®, the healthcare IT security company, will demonstrate its latest solutions for fast, secure access to clinical applications, virtual desktops, and medical devices at...
