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Customer Service in the Next 5 Years – It’s all about Value and Experience

by Madeleine Penney | Sep 6, 2017 | Press Release

Customer experience to be a key differentiator: Five ways to ensure exceptional customer service from Ben Willmott at Teleopti In the next five years exceptional customer service will outpace products and price when it comes to corporate success. Shep Hyken, in a...

Sydney Motorway Corporation selects Active Risk Manager to manage Risk, Audit and Compliance

by Madeleine Penney | Sep 6, 2017 | Press Release

ARM has been selected for the Westconnex road infrastructure project Maidenhead, UK. 6 September 2017 – Sword Active Risk, a supplier of specialist risk management software and services, has been selected by Sydney Motorway Corporation (SMC) to manage Risk, Audit and...

Why customers buy what they buy – an insight on Behavioural Economics at Get Connected 2017, Puzzel’s annual contact centre industry event

by Madeleine Penney | Sep 5, 2017 | Press Release

12 October at ETC Venues, Bishopsgate Court, 4-12 Norton Folgate, London, E1 6DQ Puzzel (formerly Intelecom’s contact centre entity), a provider of cloud-based contact centre solutions, has announced the speakers for its annual conference, Get Connected 2017, being...

7 Ways to Ensure Regulatory Compliance, the latest blog from Dynama

by Madeleine Penney | Sep 4, 2017 | Press Release

Andrew Carwardine, Managing Director of Dynama shows how automation offers a route to effective compliance management Regulations such as those set out by The Health and Safety at Work Act (commonly referred to as the 1974 Act or HASAWA) go a long way towards...

Sword Active Risk sees enthusiastic take up of new SaaS delivery options for Active Risk Manager

by Madeleine Penney | Sep 1, 2017 | Press Release

SaaS delivery shortens Time to Value for users as Sword Active Risk transitions to the Cloud Maidenhead, UK. 1 September 2017 – Sword Active Risk, a supplier of specialist risk management software and services, has extended its delivery options for Active Risk Manager...

Armour Communications showcases new Armour Black solutions at DSEI

by Madeleine Penney | Aug 18, 2017 | Press Release

Higher assurance solutions now available for high threat user groups, protecting mobile communications from eavesdroppers with Armour Mobile DSEI, 12 – 15 September, ExCeL, London Stand No: N7-197 London, 18 August, 2017: Armour Communications, a leading provider of...
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