Innovative Cloud Contact Communications Company Teams with Business Development Entrepreneur to Expand Into New Markets

DXI, recently acquired by 8×8, Inc. (NASDAQ:EGHT), is a leader and innovator in cloud contact centre solutions, has announced that it is expanding its partnership program as part of its continuing growth strategy. Unified Communications Systems Integrator, Freedom Communications, who are headquartered in Watford, becomes a Valued Added Reseller for DXI, joining established partners such as the Edinburgh-based Difference Corporation. In addition, DXI has retained the services of Glenn Warrington, Business Development Entrepreneur to support and guide expansion into new markets.

Freedom will offer DXI’s range of solutions, including its flagship EasyContactNow™ adding value through the additional provision of support and maintenance services to customers. Pat Botting, Managing Director at Freedom, commented; “We are impressed with DXI’s products, which are quick to install and deliver a fast impact with minimal disruption to our business. DXI’s scalable solution is well suited for a small internal department supporting colleagues as well as a large customer-facing contact centre managing thousands of calls a day. As the communication market’s shift towards cloud technologies gathers momentum, we believe DXI is a perfect fit with our end –to-end UC portfolio.”

Glenn Warrington stated; “I have worked with many organisations, helping them to build their go-to-market strategies, and DXI stood out from the crowd with its innovative approach and determination to truly deliver for the customer. I’m looking forward to working with DXI to grow their business as the company expands into new markets.”

Sharon Maslyn, DXI Sales Director commented; “As more and more organisations are looking to harness the power of the cloud to drive superior customer communications, DXI is ideally placed to deliver both cloud and hybrid solutions that slot easily into existing infrastructures. We are delighted to have signed Freedom as a partner; their heritage in voice, combined with their commitment to the Unified Comms market, and their focus on customer service is a great match for DXI.”

Maslyn added, “Glenn Warrington brings a wealth of experience to the team and with his superb network of industry connections is already making a hugely positive impact.”



About Freedom Communications
Freedom is a Unified Communications Systems Integrator supporting over 6,000 voice, data and connectivity installations. This includes commercial, public and central governmental mission critical communications infrastructures. Achieving year on year growth, Freedom provides clarity in today’s complex business communications environment while working closely with organisations from all sectors to shape what can be achieved through the intelligent use of technology.

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About DXI
DXI, an 8×8 company, is a leading innovator in cloud communication services. Its intuitive user web interfaces, open API for integration and its flexible pricing model offer the agility and flexibility to bridge the gap between traditional and new communication technologies and help businesses make the transition to a cloud based solution.

DXI flagship products include;

EasyContactNow™ – the next generation of cloud contact management solutions can be set up in minutes to provide immediate customer solutions.

ContactAPI™ – integrates business workflows to create sophisticated solutions across locations and providers.

Working globally, with a diverse range of customers from start-ups to large scale enterprises, the company is well placed to help organisations harness technology innovation to improve customer service.

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