Display and signage company ensures greater business clarity and improved use of capital driven by ERP solution from The NAV People
Newbury, UK, 14 June 2016 – Fairfield Displays has selected The NAV people to support its installation of Microsoft Dynamics NAV. The NAV People are providing Fairfield with a comprehensive solution that has improved business efficiency by minimising duplication. This includes the development of enhancements to Dynamics NAV to improve the customer experience through better logging of customer interactions.
Geoff Fairfield, Managing Director, from Fairfield Displays comments: ‘The NAV People not only have the credentials and expertise we looked for in an IT partner but they also have a refreshing approach to customer service. The team are professional and most importantly accessible; whenever we call, there is always someone to help. We are pleased to have found a technology partner whose standard of customer service is exemplary and we look forward to our continued working relationship with The NAV People.’
The solution enhancements developed by The NAV People have enabled Fairfield Displays to drive efficiencies throughout the company by minimising duplication and saving time by better aligning departmental resources. This has improved workflow and overall productivity within the company. With innovation in mind, Fairfield is keen to refine the solution further and have several development projects underway to improve process automation and nimble decision-making.
Ian Humphries, Managing & Product Director at The NAV People comments; ‘The cornerstone of our delivery model is ensuring we understand our customer’s requirements at every stage of the project and we continue to provide support post deployment. At The NAV People we believe that delivering a working solution is one component of ensuring customer satisfaction. We are delighted to be working with Fairfield and they have reinforced our belief that providing excellent customer service is its own reward.’
NOTES TO EDITORS
About Fairfield Displays
Fairfield creates innovative, high quality display solutions that help businesses succeed. They turn the ordinary into the extraordinary: from individual signage and display components to illuminated posters and bespoke designs.
The Fairfield team is dedicated to finding the perfect solution to help businesses purchase or identify a product or display that meets its requirements. A top quality service combined with a competitive package has ensured that Fairfield has an extremely high customer retention rate. A key area of success has been to constantly create new innovative displays and this is why many customers have returned several times over the last 37 years to update their window and interior displays.
For more information visit: Fairfield Displays
About The NAV People
The NAV People started trading in the UK in 2009 and the business has grown through word of mouth. They are now the country’s no.1 reseller who solely concentrate on Microsoft Dynamics NAV. The NAV People set out to create a company with simple but really important aims; treat customers fairly, provide value for money and make them happy, while treating staff as members of an exceptional family and not merely employees.
The aims of The NAV People are what everyone should expect from a partner in business, a high level of expertise, amazing product innovation and the absolute best standard of customer service. The NAV People believe fairness is the key to good business and profit is the end result of successful business relationships, not a goal to aim for.
The NAV People operate from three locations in the UK; Newbury, Cardiff and Manchester and also have a US corporate office in Atlanta. For anyone who is looking for a committed, friendly and knowledgeable reseller of Microsoft Dynamics NAV, The NAV People are the ideal partner. For more information: The NAV People
Follow us on Twitter @TheNAVPeople
Andreina West/Mary Phillips