Totally new class of software solution helps businesses meet ever changing legislative, financial and operational challenges of workforce management while significantly reducing overtime costs

Imperago has announced the launch of its new Workforce Design solution, developed to help organisations create ideal work pattern and shifts that optimise existing workforce management systems. The new solution addresses the challenges that many organisations with 24/7 operations face in balancing staff working patterns with business needs. Imperago Workforce Design can be standalone or work with existing systems, helping companies to create shifts to meet working legislation, staff work/life balance, manage staff fatigue and financial and operational demands. In live customer pilot testing Workforce Design saved £170k (7.5%) on one shift for an airport service provider simply by removing the need for overtime, while also increasing the rest to work ratio.

Imperago Workforce Design ensures that organisations meet employee compliance management, such as working time directive, hours of service, rest entitlements and the NHS New Deal. It also provides a ‘what if’ planning feature that enables managers to experiment with different scenarios so that they can see the financial implications before making changes to staff working patterns or being able to respond to sudden changes; for example, an outbreak of flu/virus creating demands on NHS emergency teams or an increase in vehicle recovery staff to meet car breakdowns in holiday periods or adverse weather conditions.

Steve Ainsley, Director at Imperago said; “Many software systems can tell you the most efficient shift patterns, but your staff simply wouldn’t work them and they probably wouldn’t meet compliance regulations or take account of fatigue or work/life balance. Our Workforce Design tool is a totally new class of product which you can use to design work patterns, either on its own or with existing systems.

“It helps companies adopt a more strategic workforce management approach to meet the increasing complexities of today’s workplace. It enables managers to use existing roster and staff data to maximise workforce planning and meet financial constraints, while importantly balancing employee wellbeing and the need for flexibility to meet seasonal business demands.”

Using the ‘what-if’ feature, HR, admin and finance functions are able to plan for short, medium and long term outcomes, confident that the system will enable the workforce to meet demand. Using Workforce Design can help companies to avoid compensation claims and costly penalties by meeting contractual deadlines and reduce overtime and downtime by ensuring appropriate staffing levels at all times.

“The recent tube strikes in London are an example of unrest which are largely about the introduction of all night services. If you want to change workers terms and conditions you have to be prepared to negotiate. By putting staff at the heart of work patterns, companies can still meet the requirements of the business. They can avoid staff unrest, keep unions on side and have a more motivated workforce who provide a better service to customers,” added Ainsley.


About Imperago
Imperago is a specialist software and services company that enables companies to plan and manage work patterns, shifts and rosters, ensuring that they get the most out of their existing workforce management solutions.

Imperago has experience of offering a unique combination of expert consultancy and advanced technology to help organisations identify and address workplace-related issues and then deliver the optimum solutions which ensure long-term staff satisfaction and business efficiency.

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