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Green Star Energy offers round-the-clock self-service meter reading and payment service using Encoded

by Madeleine Penney | Apr 21, 2016 | Press Release

UK’s newest entrant into the competitive energy market deploys automated technology to save time and money and enhance the overall customer experience Green Star Energy, one of the newest entrants into the UK’s competitive residential energy market, has deployed...

On the frontline: from the outside looking in – the second of a series of blogs from Colin Hay, VP Sales, UK Intelecom

by Madeleine Penney | Apr 13, 2016 | Press Release

In the second of a series of blogs from Colin Hay, an ex-military man and newly appointed VP Sales, UK at Intelecom, we look at what contact centres can learn from the Army when it comes to delivering excellent customer service and increasing satisfaction levels using...
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