by Madeleine Penney | Jun 22, 2016 | Press Release
Intelecom Group AS has announced the latest release of its multi-channel cloud-based contact centre which includes structured instant messaging capability for Web Chat. This latest enhancement continues the company’s investment in real-time interactions for next...
by Madeleine Penney | Jun 7, 2016 | Press Release
Børge Astrup, managing director of Intelecom Contact Centre Division explains how the latest contact centre technology is revolutionising the travel industry with a new form of ‘reality’ tourism in the cloud You may have read recently about how The Swedish Tourist...
by Madeleine Penney | May 24, 2016 | Press Release
Thomas Rødseth, VP of Product and Marketing at Intelecom explains why contact centres are naturally suited to the evolving world of “bimodal IT” Global industry analyst Gartner[i] has a model to help organisations respond to the proliferating demands of IT, a model it...
by Madeleine Penney | Apr 26, 2016 | Press Release
26 April 2016, London, UK – Intelecom Group AS has announced the latest release of its multi-channel cloud-based contact centre that includes a series of new features including WebRTC softphone capabilities. The latest version of Intelecom is part of the...
by Madeleine Penney | Mar 1, 2016 | Press Release
Intelecom Group AS, provider of cloud-based contact centre solutions, has today announced the appointment of Colin Hay as VP Sales, UK.Leading a team of experienced industry professionals, Colin Hay is responsible for driving new business as well as working to ensure...
