PR Artistry
  • Home
  • About Us
  • Services
  • Clients
  • Blog
  • Contact
Select Page

Why contact centres are naturally suited to “bimodal IT”

by Madeleine Penney | May 24, 2016 | Press Release

Thomas Rødseth, VP of Product and Marketing at Intelecom explains why contact centres are naturally suited to the evolving world of “bimodal IT” Global industry analyst Gartner[i] has a model to help organisations respond to the proliferating demands of IT, a model it...

It’s time to simplify the card payment process! Take the first step by ditching the three-digit CVV code, says Encoded

by Madeleine Penney | May 24, 2016 | Press Release

Rob Crutchington, Director at Encoded takes a closer look at the three digits on the back of a card and dispels two common myths around the card verification value (CVV) code Paying for goods and services with a debit or credit card is now so commonplace that those...

Intelecom adds softphone capability to the latest release of its cloud-based contact centre solution to build resilience and enhance customer service

by Madeleine Penney | Apr 26, 2016 | Press Release

26 April 2016, London, UK – Intelecom Group AS has announced the latest release of its multi-channel cloud-based contact centre that includes a series of new features including WebRTC softphone capabilities. The latest version of Intelecom is part of the...

Sweden creates a countrywide contact center using cloud based technology from Intelecom

by Madeleine Penney | Apr 12, 2016 | Press Release

Sweden is the first country in the world to have its own telephone number The Swedish Tourist Association (STF) has launched “The Swedish Number” and people from all over the world can call to speak to a randomly selected Swede – about anything!  The...

Intelecom announces speaker line-up at its contact centre industry event Get Connected 2016

by Madeleine Penney | Mar 22, 2016 | Press Release

27th April 2016, Royal Over-Seas League, St James, London Intelecom Group AS, provider of cloud-based contact centre solutions, is holding Get Connected 2016, its annual event for contact centre professionals on Wednesday 27th April 2016, at the Royal Over-Seas...
« Older Entries
Next Entries »

Categories

  • Business/Project Management
  • Contact Centre/Telecoms
  • Cybersecurity
  • Financial/Payments
  • Health
  • HR/People/Workforce
  • Logistics/Distribution
  • Manufacturing/Infrastructure/ Construction
  • Press Release
  • Retail
  • Software/Analytics/AI

Recent Posts

  • Workforce wellbeing – what does it really mean and why does it matter more than ever?
  • Banishing Complexity – 5 ways to Turn Theory into Practice
  • Digital First: The Future of Card Payments
  • Legacy IT systems – replace or modernise?
  • Media Relations is a Marathon not a Sprint
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok