by Madeleine Penney | Jun 14, 2016 | Press Release
by Lotta Lundstrom, Regional Marketing Manager, Teleopti Today’s connected consumers are the ones driving the revolution in retailing. With the ever-expanding array of communication and social media platforms at their disposal, allowing them to research and shop...
by Madeleine Penney | Jun 7, 2016 | Press Release
Børge Astrup, managing director of Intelecom Contact Centre Division explains how the latest contact centre technology is revolutionising the travel industry with a new form of ‘reality’ tourism in the cloud You may have read recently about how The Swedish Tourist...
by Madeleine Penney | May 26, 2016 | Press Release
Magnus Geverts at Teleopti takes a look at providing a cohesive experience across different channels supported by flexible workforce management (WFM) A recent study found the average person checks his or her smartphone a staggering 85 times a day! And just look around...
by Madeleine Penney | May 24, 2016 | Press Release
Thomas Rødseth, VP of Product and Marketing at Intelecom explains why contact centres are naturally suited to the evolving world of “bimodal IT” Global industry analyst Gartner[i] has a model to help organisations respond to the proliferating demands of IT, a model it...
by Madeleine Penney | Mar 22, 2016 | Press Release
27th April 2016, Royal Over-Seas League, St James, London Intelecom Group AS, provider of cloud-based contact centre solutions, is holding Get Connected 2016, its annual event for contact centre professionals on Wednesday 27th April 2016, at the Royal Over-Seas...
