by Madeleine Penney | Jun 19, 2017 | Press Release
Well, actually quite a lot. Names are funny things – when choosing a name that will suit a child many parents want it to reflect what they want their newly produced offspring to be. It’s often claimed that a name can help children as they grow up and say something...
by Madeleine Penney | Mar 9, 2016 | Press Release
Jonathan Wax, VP, EMEA at Nexidia takes a look at the missing piece in the puzzle when it comes to management information and outlines the top 10 ways to use interaction analytics for performance and quality in contact centres Having attended the Performance and...
