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How to make web chat work for your contact centre, the latest blog from Puzzel

by Madeleine Penney | May 9, 2017 | Press Release

Thomas Rødseth, VP of Product and Marketing at Puzzel (formerly Intelecom), lists 10 simple strategies to ensure Web Chat works for an organisation The Web Chat promise delivers in so many ways. It guarantees a seamless digital experience, offering near real-time...

Intelecom establishes a new company Puzzel, to support growing customer demand in contact centre and mobile payment environments

by Madeleine Penney | Apr 4, 2017 | Press Release

Increased focus on Intelecom’s strong solution offerings will help more companies solve their customer interaction challenges in the digital age Intelecom has established a new company Puzzel, that combines the group’s contact centre, mobile messaging and payments...

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