PR Artistry
  • Home
  • About Us
  • Services
  • Clients
  • Blog
  • Contact
Select Page

Latest Version of Intelecom provides enhanced functionality and integration capabilities to increase productivity and customer satisfaction

by Andreina West | Dec 10, 2015 | Press Release

Intelecom Group AS has announced the latest enhancements and new features of its multi-channel cloud-based contact centre solution. This latest release sees the introduction of enhanced web Chat, wallboard and media archive capabilities. In addition, Intelecom now...

The Art of the Possible: DTMF and the Cloud in Call Centres

by Andreina West | Nov 12, 2015 | Press Release

Mashud Ahmed, Integration Manager at Intelecom UK, discusses how the use of DTMF and cloud integration can enable complex requirements in the call centre The use of DTMF (dual tone multi frequency) is commonplace today in telephony systems and is a universal...
Next Entries »

Categories

  • Business/Project Management
  • Contact Centre/Telecoms
  • Cybersecurity
  • Financial/Payments
  • Health
  • HR/People/Workforce
  • Logistics/Distribution
  • Manufacturing/Infrastructure/ Construction
  • Press Release
  • Retail
  • Software/Analytics/AI

Recent Posts

  • Workforce wellbeing – what does it really mean and why does it matter more than ever?
  • Banishing Complexity – 5 ways to Turn Theory into Practice
  • Digital First: The Future of Card Payments
  • Legacy IT systems – replace or modernise?
  • Media Relations is a Marathon not a Sprint
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.