by Madeleine Penney | Sep 26, 2017 | Press Release
Colin Hay at Puzzel suggests that there’s more to employee engagement than just creating ‘happy’ or ‘satisfied’ employees It’s often claimed that engaged employees are generally considered to have a greater emotional commitment to their organisations than disengaged...
by Madeleine Penney | Feb 22, 2017 | Press Release
Olle Düring, CEO of Teleopti outlines three steps to put the Voice of the Employee at the heart of your contact center According to world-leading industry analysts Gartner,[i] “organizations need to assess the potential needs, expectations and aspirations of the next...
