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Maximising the potential of multi-generational contact centres by Teleopti

by Madeleine Penney | Nov 24, 2016 | Press Release

Tommy Palomaki at Teleopti says it’s time to embrace the multi-generational revolution by attracting, nurturing and retaining the brightest contact centre professionals, whatever their profile  According to the International Customer Management Institute (ICMI),[i]...

Staff-centric Working Patterns are key to Avoiding Industrial Unrest, says Imperago

by Madeleine Penney | Nov 23, 2016 | Press Release

Using the latest software tools available operations managers can create work shifts that work for the business and the staff Imperago has published its latest paper on how companies can avoid industrial unrest with staff-centric working patterns. In the paper...

Eden District Council improves visibility and accuracy with hfx flexible working solution

by Madeleine Penney | Nov 9, 2016 | Press Release

Council selects hfx to unify and streamline time management processes hfx, a leading provider of flexible working systems, has announced that Eden District Council has selected the hfx Etarmis solution to centralise its flexible working processes for 180 members of...

Carval showcases latest HR and Payroll software at UK’s biggest HR event, celebrating 30 years of product development and customer success

by Madeleine Penney | Nov 3, 2016 | Press Release

CIPD Annual Conference and Exhibition, Manchester Central, Stand F62 Carval Computing is attending the CIPD Annual Conference and Exhibition on 9-10 November, at Manchester Central, showcasing the latest version of HR Unity, which includes HR, Payroll, Time and...

Allocate Software Defence and Maritime opens new office in Canberra, Australia to support growing customer demand

by Madeleine Penney | Oct 12, 2016 | Press Release

Allocate Software, a provider of Defence, Maritime and Healthcare complex workforce and organisational optimisation software, has opened a new office in Canberra, Australia to support the company’s continued growth in its defence and maritime business. Allocate’s...
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