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What does ‘uberization’ mean for today’s contact center? – the latest blog from Teleopti

by Madeleine Penney | Jan 4, 2017 | Press Release

Magnus Geverts at Teleopti explains how to turn ‘uberization’ to your advantage using the latest WFM technology to motivate staff and keep customers happy The term ‘uberization’ is fast becoming part of modern language and comes from Uber, a ride sharing app enabled...

The Tool Connection tools up for HR and payroll with Carval HR software

by Madeleine Penney | Dec 13, 2016 | Press Release

Globally acclaimed specialist tool manufacturer chooses Carval’s integrated HR systems for Time and Attendance, Payroll and Self-Service Carval Computing has announced that The Tool Connection has selected Carval’s HR Unity to support staff working across its head...

Cottage Delight chooses Carval for Payroll and Time and Attendance software

by Madeleine Penney | Dec 1, 2016 | Press Release

Speciality foods supplier improves efficiencies in managing staff working hours with new HR systems Carval Computing has announced that Cottage Delight, provider of speciality foods to independent food retailers, has selected Carval’s HR Unity Payroll solution,...

Staff-centric Working Patterns are key to Avoiding Industrial Unrest, says Imperago

by Madeleine Penney | Nov 23, 2016 | Press Release

Using the latest software tools available operations managers can create work shifts that work for the business and the staff Imperago has published its latest paper on how companies can avoid industrial unrest with staff-centric working patterns. In the paper...

Eden District Council improves visibility and accuracy with hfx flexible working solution

by Madeleine Penney | Nov 9, 2016 | Press Release

Council selects hfx to unify and streamline time management processes hfx, a leading provider of flexible working systems, has announced that Eden District Council has selected the hfx Etarmis solution to centralise its flexible working processes for 180 members of...
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