by Madeleine Penney | Sep 19, 2017 | Press Release
Five mistakes to avoid from Thomas Rødseth at Puzzel At first glance, customer journeys are pretty simple. You offer something and a customer buys it but delve a little deeper and customer journeys can be quite complex. Today, customers engage with your business in a...
by Madeleine Penney | Sep 6, 2017 | Press Release
Customer experience to be a key differentiator: Five ways to ensure exceptional customer service from Ben Willmott at Teleopti In the next five years exceptional customer service will outpace products and price when it comes to corporate success. Shep Hyken, in a...
by Madeleine Penney | Sep 5, 2017 | Press Release
12 October at ETC Venues, Bishopsgate Court, 4-12 Norton Folgate, London, E1 6DQ Puzzel (formerly Intelecom’s contact centre entity), a provider of cloud-based contact centre solutions, has announced the speakers for its annual conference, Get Connected 2017, being...
by Madeleine Penney | Jul 11, 2017 | Press Release
Robert Crutchington and Matthew Tyler outline how applying the same principles as PCI DSS can help to meet the challenges of new data protection legislation With the General Data Protection Regulation (GDPR) coming into force on 25th May 2018, many organisations are...
by Madeleine Penney | Jun 21, 2017 | Press Release
Eurostop solution enables Independent fashion retailer to expand business operations and optimise warehouse efficiencies Eurostop has announced that independent fashion retailer Robert Goddard has selected their retail management solution to optimise efficiency across...
