by Madeleine Penney | Apr 11, 2017 | Press Release
When it comes to reaping the full benefits of self-service, it is about planning and a well thought-out strategy. Annica Ronquist, Head of Global Customer Operations and Services at Teleopti, outlines 5 top tips for self-service success One of the common myths...
by Madeleine Penney | Mar 21, 2017 | Press Release
Thomas Rødseth at Intelecom, shares his top tips for making web chat work and what you need to consider before taking the plunge Web chat certainly has many benefits – it delivers a modern, near real-time response to today’s digital consumer. It is cheaper than a...
by Madeleine Penney | Jan 31, 2017 | Press Release
Innovative Shopping Mall solution hits new highs for Eurostop in Singapore with three new high profile customers within the last year New functionality within Eurostop’s market leading Tenant Sales Management System (TSMS) has helped to secure agreements with three...
by Madeleine Penney | Jan 17, 2017 | Press Release
Robert Crutchington at Encoded takes a closer look at the truth about PCI DSS in a new compilation of blogs on the subject We have just published our new booklet “The Truth about PCI DSS compliance in contact centres”, a compilation of blogs discussing many of the...
by Madeleine Penney | Dec 1, 2016 | Press Release
New web shop, developed by The NAV People, provides incontinence and stoma customers with a direct and discreet service tailored to their needs Newbury, UK, 1 December 2016 – Medical appliance wholesaler, Wilkinson Healthcare, has selected Microsoft Dynamics NAV from...
