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From county shows to music festivals: how to ensure retail success at events

by Madeleine Penney | Aug 9, 2016 | Press Release

Trading at events can be lucrative; overheads are generally lower than a fixed retail unit, plus the sheer variety and number of events ensures there are opportunities for many types of business to sell its products. Events offer huge opportunities for companies to...

Mind the gap! Seasonal working in contact centers

by Madeleine Penney | Jul 28, 2016 | Press Release

Tommy Palomäki, Senior WFM Consultant, Teleopti explains from his own experience how workforce management puts you in control of the busiest summer periods Soaring temperatures and a bit of sunshine are great news for business as sales of sausages, barbecues and...

Five top business benefits in embracing the pop up shop retailing trend, by Marcus Ardeman, Eurostop

by Madeleine Penney | Jul 27, 2016 | Press Release

Pop up shops are literally popping up everywhere and whilst it has been independent artisan businesses and smaller retailers that have pioneered the concept, larger retailers are beginning to embrace this latest evolution in retailing. The temporary stores are mostly...

Affinity Water enhances its cloud-based contact centre solution from Intelecom to further support its business and introduce new services for customers

by Madeleine Penney | Jul 20, 2016 | Press Release

Intelecom, a provider of cloud-based contact centre solutions, today announced that Affinity Water has built on the success of its original Intelecom implementation to support the organisation’s business, workforce and customer base.  The UK’s largest water-only...

Affinity Sutton selects Intelecom for new Web Chat service for housing association residents

by Madeleine Penney | Jun 28, 2016 | Press Release

27 June 2016, London, UK – Intelecom, a provider of cloud-based contact centre solutions, today announced that Affinity Sutton, one of the largest housing associations in England, has incorporated Intelecom Web Chat capabilities into a new online portal for...
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