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Maximising the potential of multi-generational contact centres by Teleopti

by Madeleine Penney | Nov 24, 2016 | Press Release

Tommy Palomaki at Teleopti says it’s time to embrace the multi-generational revolution by attracting, nurturing and retaining the brightest contact centre professionals, whatever their profile  According to the International Customer Management Institute (ICMI),[i]...
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