by Madeleine Penney | Apr 13, 2022 | Contact Centre/Telecoms
Stress is a major barrier to success and it is affecting everyone. In a new three-part series Ross Daniels introduces Calabrio’s campaign to support improvements for people, processes and technology to enable greater wellbeing across contact centre organisations. ...
by Madeleine Penney | Oct 10, 2017 | Press Release
Years after predicting the future of cloud-based workforce management, Teleopti’s Product Manager Jeremy Hamill-Keays reveals the real state of affairs in contact centers today. Contact centers are leading the way as the cloud becomes an accepted platform for a range...
by Madeleine Penney | Oct 5, 2017 | Press Release
Council sees reduced administration using hfx flagship system to manage working hours across diverse departments hfx, a long established provider of workforce time management solutions, has announced that South Ayrshire Council is using its latest flexitime workforce...
by Madeleine Penney | Sep 21, 2017 | Press Release
Donald Anderson, senior advisor at Dynama gives his five top tips on how to use technology to get the same senior officers back onboard the same vessel Shipping is a people business and it is no secret that there are concerns in the industry regarding a future...
by Madeleine Penney | Sep 7, 2017 | Press Release
7 Reasons why technology holds the key to personnel readiness from Lee Clarke at Dynama A top priority for maritime organizations everywhere is deploying the right-skilled staff in the right place, at the right time, to execute successful client projects. But it’s no...
