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Ombudsman Services extends its cloud-based contact centre solution from Intelecom to support rapid business growth and home-working

by Andreina West | Mar 26, 2015 | Press Release

26 March 2015 London, UK.  Intelecom, a provider of cloud-based contact centre solutions, today announced that Ombudsman Services has extended its use of Intelecom Connect for the organisation’s United Kingdom operations. Ombudsman Services (Ombudsman) is a not for...

15,435 vulnerabilities in close to 4,000 applications in 2014

by Andreina West | Mar 25, 2015 | Press Release

Copenhagen, Denmark, March 25 2015: 15,435 vulnerabilities across 3,870 applications were recorded in 2014 – that’s an 18% increase in vulnerabilities compared to the year before, and a 22% increase in the number of products. The result was published today in the...

Becrypt announces publication of CESG approved guidance for tVolution

by Andreina West | Mar 24, 2015 | Press Release

Becrypt’s end user security solution tVolution meets rigorous government requirements to enable safe remote working and enterprise Thin Client for public sector organisations London, UK, 24 March, 2015 – Becrypt, a leading supplier of security products to...

CrowdControlHQ issues five tips for social media compliance and reputation risk management in response to new FCA guidelines

by Andreina West | Mar 20, 2015 | Press Release

Financial Conduct Authority (FCA) recognises the importance of managing social media in highly regulated industries 20th March 2015 Birmingham, UK. CrowdControlHQ has published five tips for managing compliance and social media risk in response to a recently issued...

Capita deploys cloud contact centre technology from Intelecom to support human resource service centre for UK based client

by Andreina West | Mar 18, 2015 | Press Release

Intelecom UK Ltd has announced that Capita Group plc is using its Connect cloud-based contact centre solution to handle employee enquiries received in a human resource service centre operated on behalf of a large UK corporation. The ease of use, scalability and...
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