Chateau de Sable invests in Eurostop retail systems for Singapore stores
Childrens’ fashion retailer renowned for quality fabrics and finish invests in retail systems to streamline business and customer service Eurostop, a leading supplier of retail management and EPOS solutions for the fashion, footwear and lifestyle sectors, has...
Intelecom adds softphone capability to the latest release of its cloud-based contact centre solution to build resilience and enhance customer service
26 April 2016, London, UK - Intelecom Group AS has announced the latest release of its multi-channel cloud-based contact centre that includes a series of new features including WebRTC softphone capabilities. The latest version of Intelecom is part of the company’s...
Eurostop continues expansion in China with new office in Hong Kong
Eurostop’s latest office in Asia-Pacific’s shopping mecca supports company growth and provides local sales and support to large retailers Eurostop, a leading supplier of retail management and EPOS solutions for the Fashion, Footwear and General Merchandise sectors,...
Green Star Energy offers round-the-clock self-service meter reading and payment service using Encoded
UK’s newest entrant into the competitive energy market deploys automated technology to save time and money and enhance the overall customer experience Green Star Energy, one of the newest entrants into the UK’s competitive residential energy market, has deployed...
Becrypt supports UK Government and Defence sectors with innovative new products – showcased at CSP:2016
CSP:2016, Cyber Security Professionals – 20 – 21 April 2016, York RacecourseLondon, UK, 20 April 2016 – British cyber security specialist, Becrypt, is a silver sponsor of CSP:2016 Cyber Security Professionals, to be held at York Racecourse 20 – 21 April. Becrypt will...
Imprivata UK launches palm vein biometric solution for positive patient ID at eHealth Week
Stand number: 250, UK eHealth Week, 19 – 20 April 2016, Olympia, LondonLondon, UK - 20 April, 2016. Imprivata®, the healthcare IT security company, will be demonstrating its latest range of security solutions for the healthcare market at eHealth Week. For the first...
Active Risk Manager eliminates risk information silos and provides 360˚ contextual awareness of risk, states GRC 20/20
Independent analyst finds Active Risk Manager delivers, where the majority of risk solutions fail, in enabling organizations to aggregate and normalize risk enterprise-wide Maidenhead, UK. 19 April 2016 – Active Risk Manager (ARM), a risk management solution for...
Brexit – how does it affect the UK Payment industry?
Iain High, MD of payment services provider Anderson Zaks and Board member of European Payments body EPSM suggests some points to consider.Just as we are all trying to come to terms with the new iteration of the Payment Service Directive (PSD2) due to take effect in...
On the frontline: from the outside looking in – the second of a series of blogs from Colin Hay, VP Sales, UK Intelecom
In the second of a series of blogs from Colin Hay, an ex-military man and newly appointed VP Sales, UK at Intelecom, we look at what contact centres can learn from the Army when it comes to delivering excellent customer service and increasing satisfaction levels using...
Firms must guard against Staff Fatigue as fines for Corporate Manslaughter escalate to £20m, says Imperago
New sentencing guidelines means that large companies need to be even more careful about staff fatigue Imperago has recently published a paper outlining the importance of taking staff fatigue into account when devising staff working patterns. Major companies convicted...