Queue busting technology is not just for Christmas, says Eurostop
New mobile technology helps avoid queue build up and provides a better customer experience year round Eurostop, a leading supplier of retail management solutions for fashion, footwear and lifestyle, says that queue busting technology like mobile and tablet based POS...
National Library of Scotland supports flexible working with hfx solution
hfx flexible working solution enables the National Library of Scotland to manage flexible hours, overtime and time off in lieu (TOIL) for over 330 staff across six sites hfx, a leading provider of flexible working systems, has announced that the National Library of...
Anderson Zaks makes mobile payments travel further with Miura Systems’ mPOS product range
Miura’s product range complements services offered by Anderson Zaks providing merchants with truly mobile payment solutions Anderson Zaks, an independent Payment Services Provider (PSP), is combining its RedCard solution with Miura’s M010 new all in one EPOS device....
Ameren manages multi-million dollar capital projects’ risk with Active Risk Manager
Leading US utilities company deploys risk management tool to support risk culture and methodology across the organization Ameren Transmission Company of Illinois is a wholly-owned subsidiary of Ameren Corporation dedicated to electric transmission infrastructure...
Intelecom sponsors ContactBabel’s latest reseach into Interaction Routing
Results highlight changes in enquiry routing as businesses large and small strive to boost the customer experience while reducing costs Intelecom, a provider of cloud-based contact centre solutions has sponsored ‘The Interaction Routing’ chapter of The UK Contact...
8×8’s EasyContactNow Cloud Contact Management Service Now Available via G-Cloud
8x8 extends solutions for UK public sector with new SaaS offering London 10 December, 2015 – 8x8, Inc. (NASDAQ: EGHT), a leading provider of cloud-based unified communications and contact centre solutions, today announcedthat its EasyContactNow (ECN) cloud contact...
Latest Version of Intelecom provides enhanced functionality and integration capabilities to increase productivity and customer satisfaction
Intelecom Group AS has announced the latest enhancements and new features of its multi-channel cloud-based contact centre solution. This latest release sees the introduction of enhanced web Chat, wallboard and media archive capabilities. In addition, Intelecom now...
Intelecom’s latest survey reveals the real state of contact centres today
Results highlight future growth with exponential rise in multimedia channels such as Web Chat, Video and WhatsApp Intelecom, a provider of cloud-based contact centre solutions, has released the results of its latest survey of 400+ contact centre professionals...
Oxfordshire Clinical Commissioning Group expands Datix patient safety software to drive GP Feedback Programme
Datix announced today that Oxfordshire Clinical Commissioning Group (OCCG) has expanded its use of Datix patient safety software to drive the organisation’s GP Feedback Programme. OCCG uses Datix to capture feedback from 600 GPs at 78 practices, identify trends and...
Avnet wins Distributor of the Year and Storage Distributor of the Year at CRN Awards 2015 in the UK
Avnet scoops top award for outstanding contribution to the channel in the past twelve months Bracknell, UK – 2 December 2015 – Avnet, Inc. (NYSE: AVT), a leading global technology distributor today announced that it has won two top accolades in the UK at the recent...