by Madeleine Penney | Sep 7, 2017 | Press Release
Anderson Zaks provides innovative new payment transaction option widening choice for merchants and customers Anderson Zaks has announced a new partnership with Tola Mobile, a mobile payment service provider, to develop a new payment solution for customers using their...
by Madeleine Penney | Jan 17, 2017 | Press Release
Robert Crutchington at Encoded takes a closer look at the truth about PCI DSS in a new compilation of blogs on the subject We have just published our new booklet “The Truth about PCI DSS compliance in contact centres”, a compilation of blogs discussing many of the...
by Madeleine Penney | May 24, 2016 | Press Release
Rob Crutchington, Director at Encoded takes a closer look at the three digits on the back of a card and dispels two common myths around the card verification value (CVV) code Paying for goods and services with a debit or credit card is now so commonplace that those...
by Madeleine Penney | Mar 8, 2016 | Press Release
Have you ever thought about what happens once you enter your debit or credit card details into an automated system or read them out to a contact centre agent? The answer isn’t easy but it is more straightforward than many would like you to believe, so stay with me as...
by Andreina West | Nov 5, 2015 | Press Release
With Christmas fast approaching, contact centres are preparing for an escalation in calls and transactions that the festive season brings. However, with payment card fraud continuing to rise and data theft constantly in the news, just look at the recent cyber attack...