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DXI announces EasyCallBack extension to its cloud communication services and gains Gold Supplier status

by Andreina West | Mar 17, 2015 | Press Release

New queue management feature provides better service to callers and reduces stress for contact centre staff DXI, a leader and innovator in cloud contact centre solutions has today launched a new queue management service. EasyCallBack™ offers callers waiting in a queue...

hfx announces strong growth with 17 new Etarmis customers and significant staff appointments

by Andreina West | Mar 11, 2015 | Press Release

Local government and private sector organisations adopt hfx’s flexible workforce management system to manage unique working hours agreements and new legislation hfx, a leading provider of flexible working systems, has signed up seventeen new customers in the last...

Avnet’s Clare Connor wins Chartered Institute of Credit Management Credit Controller of the Year Award 2015

by Andreina West | Mar 11, 2015 | Press Release

Bracknell, UK – 11 March 2015 – Avnet Technology Solutions, the global IT solutions distribution leader and an operating group of Avnet, Inc. (NYSE: AVT), has announced that Clare Connor has won Credit Controller of the Year at the Chartered Institute of Credit...

Five ways to manage social media with a capital “M” from CrowdControlHQ

by Andreina West | Mar 10, 2015 | Press Release

Mastering management issues around social media is fast becoming a priority for business leaders in all sectors. Michelle Leavesley, Marketing Manager of CrowdControlHQ describes five ways to manage social media effectively with a capital “M”. 1) Back to Basics To...

McQuay streamlines HR and Finance with investment in Carval’s integrated HR, T & A and Payroll software

by Andreina West | Mar 5, 2015 | Press Release

Staff at leading heating and air conditioning manufacturer give Self-Service portal warm reception and benefit from HR administration efficiencies Carval Computing, a specialist supplier of fully integrated Human Resources, Payroll and Time & Attendance (T&A)...
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