Five reasons why every contact centre should have a PCI DSS Compliance Programme in place by Rob Crutchington, Encoded
With Christmas fast approaching, contact centres are preparing for an escalation in calls and transactions that the festive season brings. However, with payment card fraud continuing to rise and data theft constantly in the news, just look at the recent cyber attack...
Avnet and OISG Group Aim High with Partner First from Hitachi Data Systems
Bracknell, UK – 4 November 2015 – Avnet, Inc. (NYSE: AVT), a leading global technology distributor is working with business partner OISG Group in the UK to support the Partner First channel strategy from Hitachi Data Systems, designed to increase the quality and value...
Carval Computing launches whole host of new features in HR Unity to support more streamlined HR software processes
HR Unity v5.6 includes enhanced rostering, new performance review module, e-recruitment, automatic expenses calculation, integration with SIMS Education system and support for facial recognition CIPD Annual Conference & Exhibition, 4-5 November, Manchester...
Gartner Positions Intelecom as a Challenger in the 2015 Magic Quadrant for Contact Centre as a Service, Western Europe
Evaluation Based on Completeness of Vision and Ability to Execute 2 November 2015, London, UK - Intelecom, a leading European provider of contact centre solutions, today announced it has been positioned by Gartner, Inc. as a Challenger in the Contact Centre as a...
Shaws Department Stores roll out Eurostop retail systems across Ireland
Successful independent retailer rolls out new retail solution at head office and e-pos touch software across 180 tills Eurostop, the leading supplier to the fashion, footwear and lifestyle sectors, has announced that Shaws has invested in Eurostop’s latest retail...
Becrypt supports new Cyber Security initiative between Government, Industry and Academia
New Cyber Growth Partnership initiative the CGP Exchange launched at UKTI Cyber Demonstration Centre aims to help boost UK Cyber Capability and exports through sector collaboration London, UK, 26 October 2015 – British cyber security specialist, Becrypt, has...
Imperago Workforce Design solution provides optimum shift patterns to support staff wellbeing and business needs
Totally new class of software solution helps businesses meet ever changing legislative, financial and operational challenges of workforce management while significantly reducing overtime costs Imperago has announced the launch of its new Workforce Design solution,...
Eurostop wins Retail Systems Technology Vendor of the Year Award 2015
Eurostop selected for retail technology solutions provider as Retail Systems Awards’ 10th anniversary receives record number of entries Eurostop, a leading supplier of retail management solutions to the fashion, footwear and lifestyle sectors, has won Technology...
Raised awareness in vulnerability management drives growth for Blue Cube Security Ltd and Secunia
Blue Cube Security Ltd, an independent IT Security Solutions provider, has been recognised at the recent Secunia annual global partner conference in Prague, winning the award for Channel Experience of the Year. The award capped a hugely successful first 6 months for...
Anderson Zaks growth continues with new high level appointments, as demand for independent, flexible payment services rises
Anderson Zaks looks to extend its channel presence as it targets vertical market solution providers Anderson Zaks, an independent and innovative Payment Services Provider (PSP), has made several new appointments as demand for its services increases. Grant Wyatt will...