Sunrise Software article suggests new ways for Service Providers to deliver great customer service
Delivering ‘a great customer experience’ is now top of every boardroom agenda as Service Providers compete to retain and recruit customers Chessington, Surrey, 17 June 2015. Sunrise Software, a leading supplier of Service Management solutions, has published its latest...
DXI Extends Footprint in Contact Centre Market with Recent Acquisition By Market Leader 8×8
Cloud Contact Communications Trailblazer Helps 8x8 Bring New Customer Innovations to Contact Centres and Key Lines of Business DXI, a leader and innovator in cloud contact centre solutions, is embarking on its next phase of growth after being acquired by 8x8, Inc....
Birmingham Airport takes control of social media using CrowdControlHQ
Investment in social media risk and compliance software transforms marketing and enhances customer experience for millions of passengers every year CrowdControlHQ today announced that Birmingham Airport is using the company’s social media risk management and...
Sunrise Software’s new blog series tackles customer service issues to help Managed Service Providers
Blogs from renowned ITSM and CRM expert Barclay Rae provide best practice for Service Desks as delivering excellent customer experience is elevated to the boardroom agenda Chessington, Surrey, 10 June 2015. Sunrise Software, a leading supplier of Service Management...
Avnet Technology Solutions UK Launches CloudReady™ to Help Business Partners Introduce Cloud Solutions and Managed Services
Bracknell, UK – 10 June 2015 - Avnet Technology Solutions, the global IT solutions distribution leader and an operating group of Avnet, Inc. (NYSE:AVT), has launched a CloudReady™ Programme in the UK. The new initiative is designed to provide Avnet business partners...
Carval Computing shows latest e-recruitment and timesheet enhancements to payroll and HR software
CIPD HR Software Show, 17-18th June 2015, Olympia, London, Stand H320 Carval Computing will be showing the latest enhancements to its HR Unity solution at this year’s CIPD HR Software Show, on 17-18th June, Olympia, London, Stand H320. The new features include a new...
Wrightington, Wigan and Leigh NHS Foundation Trust Selects Datix Risk Register to manage risk and support regulatory compliance
Datix announced today that Wrightington, Wigan and Leigh NHS Foundation Trust has purchased its risk register software to manage risk across the organisation. Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) is an acute hospital trust serving over 318,000...
DXI Expands Channel Presence and Announces New Strategic Alliance with Freedom Communications
Innovative Cloud Contact Communications Company Teams with Business Development Entrepreneur to Expand Into New Markets DXI, recently acquired by 8x8, Inc. (NASDAQ:EGHT), is a leader and innovator in cloud contact centre solutions, has announced that it is expanding...
Winners announced as Becrypt recognises top performing partners at InfoSec Europe
Infosecurity Europe, 2nd- 4th June 2015, Olympia Conference Centre, London UK, Stand E85 London, UK, 3 June 2015 - Becrypt, a leading supplier of security products to government, public sector and industry, has announced the winners of its Becrypt Partner Awards. Now...
hfx announces sales revenue doubles in Q1 as demand for flexible working solutions soars
Management restructure and new expansion strategies reap rewards at hfx hfx, a leading provider of flexible working systems, has announced that sales revenue has increased significantly during the first quarter of 2015, compared with the same period last year. The...